Alerts notify you of events on your vessels — port arrivals, AIS loss, speed and more. You configure them in the Alerts section.
How to create an alert
- Open the Alerts section and press Create alert.
- Pick an event (e.g. port arrival) — several at once if you like.
- Pick the vessels: the whole fleet, specific vessels, or "My watchlist".
- Set the parameters (a port, a threshold, or an area for enter and leave alerts), choose a delivery channel and save.
How many rules
The free plan allows up to 5 alert rules, PRO up to 50, ENTERPRISE as many as the vessels in your plan (50 to 150).
Which types on which plan
The free plan includes port arrival and departure alerts; all 13 types open on PRO and ENTERPRISE. Delivery over Telegram, email and the Events section works on every plan. The full list lives in Alert types and channels.
Fleet summary by email
The fleet summary is an email listing every vessel in your fleet: which port or area each one is in and when it opens. It is off by default.
- In the Notification delivery bar above the alert list, press “Manage”.
- In Fleet summary, choose Every day or Mondays.
- Check Daily digest time and Time zone, then press Save preferences.
The summary arrives at the chosen hour in your time zone — the same hour as the daily alert digest. While it is on, the Notification delivery bar shows a “Fleet summary” chip with its frequency. To turn it off, choose Don't send.
The summary does not count toward your plan's monthly email limit and never crowds out alert emails.
Which time zone emails use
Times in alert emails and the hour of the summaries follow your time zone. Until you pick one yourself, it is detected from your browser when you visit the site; the Time zone field in the Notification delivery dialog then reads "Detected from your browser". A time zone you choose and save never changes on its own. Each time in an email carries its offset from UTC, for example "02/10/2026, 14:30 UTC+3".
If emails stop arriving
A red “Email: not delivered” chip may appear in the Notification delivery bar above the alert list. It means the mail provider is rejecting messages to your address — usually after a spam complaint, an unsubscribe, or an unreachable mailbox.
What happens then:
- alert emails to that address are not sent — they would not arrive anyway;
- events stay in the Events section and keep going to Telegram;
- press “Manage” to see the address and what went wrong.
To restore email, contact support: your email address is your login and cannot be changed in the profile. In this state the “Send test notification” button says plainly that email is unavailable instead of reporting a successful send.
Start with the key event (port arrival) — add the rest as you need them.
See also