The Contact button on a listing card opens a conversation on the platform. The whole deal history stays in one place.
How to get in touch
- Open a listing on the Cargo or Vessels board — the card is clickable, or hit Contact right from the list.
- Click Contact — a chat with the listing author opens.
- Continue in Messages — the full deal conversation lives there.
- Once you agree on terms, the listing's author clicks "Agreed" first, then you do. Each party's contacts then open in the conversation.
When contacts become visible
The counterparty's email and phone open only after both sides have clicked "Agreed". Until then you talk through the on-platform chat, which protects both sides.
What you need
A free account is required to message — so the counterparty knows who they're dealing with.
Not sure who to write to? Start in the marketplace and open a relevant listing.
New accounts have a limit on new chats: 5 per day and 20 in total until the account is verified and older than a week. Chats you already opened and incoming messages do not count. A verified account older than a week and the PRO and ENTERPRISE plans of My Fleet have no limit.
See also