Indian authorities are strengthening protection and welfare for seafarers: at the BRICS summit the Prime Minister proposed a multinational distress‑support network for crews, while the Directorate General of Shipping launched the 24/7 digital grievance platform “e‑Navik” to handle complaints on recruitment, wages, abandonment and missing seafarers. These measures aim to improve employment conditions and social safety for more than 750,000 Indian seafarers.
On 13–14.09.2026 Indian media reported that the Prime Minister used the BRICS summit to call for a multi‑country distress‑support network for seafarers, designed to connect maritime authorities and diplomatic missions so they can respond quickly to attacks, medical emergencies, disappearances and detentions involving merchant crews at sea. At the same time, the Directorate General of Shipping has rolled out “e‑Navik 24x7”, a digital grievance‑handling platform that issues a unique ticket ID and accepts complaints on recruitment practices, wage disputes, abandonment, detention, death and missing seafarers, as well as broader welfare issues. According to the regulator, about 750,000 Indian seafarers are registered, with roughly 320,000 currently employed in the global fleet.
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